Amateur Graphic Recording – Visual Notes from Blogwell

At the BlogWell conference two weeks ago, we tried our hand at graphical note-taking during some of the sessions.  Here are a few highlights from our efforts.

Delta Airlines leads the way in customer contact – the airline has a Twitter handle specifically for dealing with customers in crisis, among other efforts. Continue reading Amateur Graphic Recording – Visual Notes from Blogwell

5/1/11 Twitter Traffic

On the evening of President Obama’s announcement that Osama bin Laden had been killed, Twitter traffic went off the charts. ¬†First, newspapers emailed news alerts announcing that the president was making a speech about a topic of “an undisclosed nature”, which catapulted the speculation of the blogosphere. Continue reading 5/1/11 Twitter Traffic