Amateur Graphic Recording – Visual Notes from Blogwell

At the BlogWell conference two weeks ago, we tried our hand at graphical note-taking during some of the sessions.  Here are a few highlights from our efforts.

Delta Airlines leads the way in customer contact – the airline has a Twitter handle specifically for dealing with customers in crisis, among other efforts. Continue reading Amateur Graphic Recording – Visual Notes from Blogwell

5/1/11 Twitter Traffic

On the evening of President Obama’s announcement that Osama bin Laden had been killed, Twitter traffic went off the charts.  First, newspapers emailed news alerts announcing that the president was making a speech about a topic of “an undisclosed nature”, which catapulted the speculation of the blogosphere. Continue reading 5/1/11 Twitter Traffic