How to Fix / Solve: Apex Legends “Hardware Identity Mismatch” Error - SarkariResult

News: Facing the bothersome “Hardware/Identity Mismatch” error during attempts to play Apex Legends can pose a significant disruption. Nevertheless, there exist viable solutions that you can experiment with to rectify this issue and swiftly return to relishing your gaming endeavors. This article delves into diverse methods aimed at resolving the “Hardware Identity Mismatch” error in Apex Legends.

Check for Apex Legends Updates

Outdated game files can often cause issues, including the “Hardware Identity Mismatch” error. Make sure to keep Apex Legends up to date with the latest patches and updates.

To check for updates on PC (Origin):

1. Open the Origin client.
2. Go to “My Game Library.”
3. Right-click on Apex Legends.
4. Select “Check for Update.” If an update is available, follow the prompts to install it.

To check for updates on PC (Steam):

1. Open the Steam client.
2. Go to the “Library” section.
3. Right-click on Apex Legends.
4. Select “Properties,” then go to the “Updates” tab.
5. Steam automatically checks for updates, but you can verify if any are pending here.

To check for updates on Xbox:

1. Press the Xbox button to open the guide.
2. Go to “My Games & Apps.”
3. Select “See All.”
4. Highlight Apex Legends and press the Menu button on your controller.
5. Choose “Manage game and add-ons.”
6. Select “Updates.” If an update is available, it will be listed here for you to download and install.

To check for updates on PlayStation:

1. From the PlayStation home screen, highlight Apex Legends.
2. Press the Options button on your controller.
3. Select “Check for Update” from the side menu.
4. If an update is available, follow the on-screen instructions to download and install it.

Change Your DNS Address

Sometimes, network issues can trigger the “Hardware Identity Mismatch” error. Changing your DNS to a more reliable one like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1) might help resolve the issue.

To change DNS on Xbox:

1. Go to Settings.
2. Select Network.
3. Select Network settings.
4. Choose Advanced settings.
5. Select DNS settings.
6. Choose Manual.
7. Input 8.8.8.8 as the primary DNS and 8.8.4.4 as the secondary DNS for Google DNS, or 1.1.1.1 as the primary DNS and 1.0.0.1 as the secondary DNS for Cloudflare DNS.

To change DNS on PlayStation:

1. Go to Settings.
2. Select Network.
3. Select Set Up Internet Connection.
4. Choose your connection type (Wi-Fi or LAN Cable).
5. Select Custom.
6. Set IP Address Settings to Automatic, but do not specify the DHCP hostname.
7. Set DNS Settings to Manual.
8. Input the preferred and alternate DNS as mentioned above.

To change DNS on PC:

1. Open Control Panel.
2. Go to Network and Internet > Network and Sharing Center > Change adapter settings.
3. Right-click on your active network connection and select Properties.
4. Highlight ‘Internet Protocol Version 4 (TCP/IPv4)’ and click Properties.
5. Select “Use the following DNS server addresses.”
6. Input the preferred and alternate DNS as mentioned above.

Apex Legends utilizes EasyAntiCheat, and sometimes errors can arise from issues with this tool. You can try repairing the EasyAntiCheat service to fix the error.

To run the EasyAntiCheat Repair Tool:

1. Open the Apex Legends folder.
2. Go to the EasyAntiCheat folder.
3. Run EasyAntiCheat_Setup.exe.
4. Choose Apex Legends in the menu.
5. Click “Repair Service”.

Repair Apex Legends Game Files

If you’re playing on PC, you can attempt to repair the game files. Platforms like Origin and Steam offer options to verify the integrity of game files, which can fix any corrupted or missing files.

To repair game files on PC (Origin):

1. Open the Origin client.
2. Go to “My Game Library.”
3. Right-click on Apex Legends.
4. Select “Repair.” Origin will check and repair any missing or corrupted game files.

To repair game files on PC (Steam):

1. Open the Steam client.
2. Go to the “Library” section.
3. Right-click on Apex Legends.
4. Select “Properties,” then go to the “Local Files” tab.
5. Click on “Verify Integrity of Game Files.” Steam will check and repair any missing or corrupted files.

Quit Apex Legends and Other Apps from Quick Resume (For Xbox)

On Xbox consoles, the Quick Resume feature allows for quick switching between games and apps. However, it can sometimes cause issues. To resolve the “Hardware Identity Mismatch” error, quit Apex Legends and any other running apps from Quick Resume.

To quit apps from Quick Resume on Xbox:

1. Press the Xbox button on your controller.
2. Go to “My games & apps” > “See all”.
3. Highlight Apex Legends.
4. Press the Menu button on your controller.
5. Select “Quit”.

Create a New User Account (For PC)

If you’re experiencing the error on your PC, it’s possible that your user account has become corrupted or is experiencing issues that affect the game. Creating a new Windows user account with administrative privileges and running the game from this new account can sometimes bypass the error. This method creates a new set of user files for Apex Legends, which could resolve the mismatch error.

To create a new user account on PC:

1. Press Win + I to open Settings.
2. Go to “Accounts” > “Family & other users”.
3. Click “Add someone else to this PC”.
4. Follow the prompts to create a new account.
5. Set the new account as an Administrator.
6. Log into the new account.
7. Run Apex Legends.

Uninstall and Reinstall Apex Legends

If the mismatch error persists, you can try uninstalling and then reinstalling Apex Legends. This can help remove any corrupt files that might be causing the error.

To uninstall and reinstall Apex Legends:

For PC (Origin/Steam):

1. Open the respective client (Origin/Steam).
2. Go to the game library.
3. Right-click on Apex Legends.
4. Select “Uninstall.”
5. Follow the prompts to uninstall Apex Legends.
6. After uninstallation, download and reinstall Apex Legends from the store.

For Xbox:

1. Press the Xbox button to open the guide.
2. Go to “My Games & Apps.”
3. Highlight Apex Legends.
4. Press the Menu button on your controller.
5. Select “Uninstall.”
6. Confirm the action to remove Apex Legends.
7. After uninstallation, go to the “Store” or “Ready to Install” section to reinstall Apex Legends.

For PlayStation:

1. From the PlayStation home screen, highlight Apex Legends.
2. Press the Options button on your controller.
3. Select “Delete” from the side menu.
4. Confirm the action to uninstall Apex Legends.
5. Go to your Library or the PlayStation Store to download and reinstall Apex Legends.

If none of the previously mentioned solutions prove effective, it is advisable to contact EA’s support team for additional assistance. They might offer specific solutions tailored to your situation or provide information about any ongoing issues contributing to the “Hardware Identity Mismatch” error.

Dealing with the frustrating “Hardware Identity Mismatch” error in Apex Legends can be exasperating, but there are multiple methods you can employ to address it. By diligently following the steps outlined in this article, you enhance the likelihood of resolving the error and returning to a seamless gaming experience.

FAQs

Q: What is the reason behind the occurrence of the “Hardware Identity Mismatch” error in Apex Legends?

A: The “Hardware Identity Mismatch” error in Apex Legends may arise due to outdated game files, network issues, or issues with the EasyAntiCheat service.

Q: Can the “Hardware Identity Mismatch” error be addressed by changing the DNS address?

A: Indeed, changing the DNS address to a more reliable option, such as Google DNS or Cloudflare DNS, can sometimes resolve the “Hardware Identity Mismatch” error.

Q: What steps should I take if none of the techniques outlined in the article prove effective?

A: If none of the techniques detailed in the article prove effective in resolving the issue, it is advisable to reach out to EA’s support team for further assistance.